QUESTION ON PRODUCTS

What is a waterless cleaner?

A waterless cleaner is a cleaning product that does not require the use of water to effectively remove dirt and grime from a surface. Our products also polish and protect your vehicle.

How does a waterless cleaner work?

Formulated with a blend of polymers and surface active ingredients, our waterless cleaner easily removes layers of grime and debonds it from the surface, making it easy to wipe away with microfibre cloths. Our unique formula creates a low friction surface that prevents scratching, protecting your vehicle's finish and leaving it looking like new. When finished, our waterless wash leaves behind a buffable polymer that gives a shine when buffed.

Can waterless cleaners be used on all types of vehicles?

Waterless cleaners can be used on a variety of vehicles, including cars, motorcycles, boats, caravans and motorhomes. However, it is always important to follow the manufacturer's instructions and test the cleaner on a small, inconspicuous area before applying it to the entire vehicle.

Are waterless cleaners more environmentally friendly than traditional cleaning methods?

One of the huge benefits of using a waterless cleaner is the positive impact it can have on the environment. Conventional washing practices often consume a large volume of water and utilize harsh chemicals, which can be harmful to the environment and local water systems. But with a waterless cleaner, you can clean your vehicle without using any water at all, making it a more eco-friendly option. Our waterless cleaner is formulated with a 100% biodegradable solution, which means it breaks down naturally and does not contribute to pollution or harm the environment.

Do DrySparkle waterless cleaners contain carnauba wax?

Carnauba wax is a plant-based wax that is derived from the leaves of the Copernicia prunifera, a species of palm tree native to Brazil. While carnauba wax is considered a natural and renewable resource, the production can lead to deforestation and habitat destruction, and the transportation of the wax from Brazil to other countries can contribute to greenhouse gas emissions.In addition, carnauba wax is not biodegradable, so it may have a longer lasting impact on the environment when it is disposed of. That's why we decided not to use it, so no carnauba wax in our products.Instead we use polymers, which are 100% biodegradable, to give a shine to your vehicle.

QUESTION ABOUT THE BRAND

Is DrySparkle guaranteed?

Yes, we stand behind our product and offer a full refund if you are not satisfied with your order. Our top priority is ensuring our customers are completely happy with their purchase.

Where are you based?

We are proud to be based in the beautiful South of England, where we draw inspiration from our stunning natural surroundings. As an environmentally conscious company, we are committed to creating products that help preserve our planet. That's why we've developed a waterless cleaning solution that allows you to clean your vehicles without wasting water or releasing harmful chemicals into the environment. Our location and love for our environment are reflected in everything we do, from sourcing sustainable materials to our manufacturing processes.

Do you manufacture the products yourself?

Yes, we are proud to manufacture our product ourselves. We source all the hardware locally in the UK, and the DrySparkle solution is formulated to our exact specifications right here in the UK. This allows us to maintain the highest level of quality and ensure our product meets our high standards.

How does delivery work?

We have chosen to use Royal Mail for our deliveries as they offer full trackability and proof of delivery, while also providing good value for money. Their vast network allows us to deliver to customers not just in the UK, but worldwide, ensuring our customers receive their orders in a timely and reliable manner.

How long does the delivery take?

Our goal is to get your order to you as quickly as possible, typically within 2-3 working days. We understand the importance of timely delivery and work hard to ensure our customers receive their orders in a timely and efficient manner.

DO YOU HAVE A QUESTION FOR US?

You have just consulted the FAQ above and you can't find the answer to your question? Simply contact us by e-mail at orders@drysparkle.com or use the form below. A member of our team will get back to you within 24 to 48 hours.

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